Stubborn client's refusal to use ticket system leads IT employee to ignore him completely

The use of technology is not enjoyable for everyone. An automated system will never be able to completely replace human-to-human communication. How would you respond, though, if a client asked for technical support but refused to follow through on the necessary steps?

The story below describes an IT worker who is irritated. Working in IT, the original poster (OP) came across one of the most absurd requests to date. The client attempted to justify their noncompliance with the guidelines by citing their alleged need for interpersonal communication. So, if you're interested in knowing more about what happened and how OP dealt with a technophobe like the one in the tale below, make sure to check out the screenshots and enjoy a hilarious exchange between a very irritated employee and an annoying client. Additionally, after you've finished browsing through the screenshots, don't forget to read the story of the man who, despite years of no communication, expects rent-free housing in his brother's new house!

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